The cabin cleaning team of BGS maintenance department is a professional team providing cleaning service for aircraft cabin. They not only have professional business ability, but also interpret BGS high-quality and professional service concept with their outstanding conduct and humanistic quality.

Due to the special nature of work, cabin clearance staff often pick up the cash and valuables left by passengers, and the staff will hand in the items as soon as they find them. Thanks letters and banners are always received by the company's cabin clearance staff for finding money, and BGS's cabin cleaning service has also won a good reputation in the industry. In April this year, a cabin cleaning staff found a Rolex watch worth more than 200000 yuan left by passengers while cleaning the cabin of UAE. The employee was not tempted by the valuables and handed them in immediately and actively followed up to ensure that the items were returned to the owner as soon as possible. UAE specially sent a letter of praise to the employee for his valuable spirit and professional quality.

According to statistics, every year, cabin cleaning staff pick up thousands of lost cash and articles from passengers, saving millions of yuan for passengers. In 2017, cabin cleaning staff picked up cash equivalent to nearly 750000 yuan; 2983 pieces of various items such as passport, mobile phone, camera, notebook computer and tablet computer were picked up, and the loss of passengers was about 4.4 million yuan. As of September 2018, the cash collected amounted to more than 480000 yuan; 2239 items of various kinds were worth nearly one million yuan. In order to honor the employees' spirit of scrupulously observing their duties and collecting money, the company has awarded more than 1000 person times in accordance with BGS reward and punishment regulations, with a total bonus of hundreds of thousands of yuan.

 

BGS has always been committed to improving the service quality, improving the satisfaction of passengers, practicing the sincere service, and mapping the integrity of finding money back to each employee. In daily work, every employee in the cabin cleaning division of the maintenance department is delivering positive energy with practical actions, making extraordinary achievements in ordinary jobs, and showing BGS's good corporate image to every passenger travelling from the capital airport.