"One piece of luggage has been unloaded, which has been found in the container at 42L and unloaded. No change in other stowage. " With the completion of loading and checking with the stowage personnel, Qiu Zheng, the loading and unloading team leader of the ground service company (BGS) of capital airport, skillfully closed the cargo door of the aircraft by using the manual work ladder. All equipment were evacuated quickly and the flight was launched on time. Ten minutes ago, a passenger on the flight gave up his trip. According to the air defense security requirements, Qiu Zheng has to find out the passenger's luggage from more than 400 pieces of luggage in 12 Containers on the plane, and ensure the normal departure of the flight. In this way, the number of flights guaranteed by BGS in the capital airport exceeded 280000 in a year.
As an aviation ground service enterprise with full business chain operation capability of capital airport, BGS's work involves passenger, luggage, cargo and mail services, which requires close cooperation of dozens of business links such as passenger transport, freight transport, aircraft maintenance and station yard. Only by doing a good job in every link, can we truly realize safety and usher in high-quality development. In recent years, under the guidance and support of CAAC and Capital Airport Group Corporation, BGS has continuously strengthened the construction of its own safety management system. In accordance with the work requirements of "paying attention to hidden danger management, focusing on risk management and control, and long-term system construction", BGS has continuously adhered to the safety bottom line, continuously consolidated the safety foundation, and created a new situation of high-quality development.
Take the initiative to eliminate potential safety hazards
For civil aviation enterprises, safety is the cornerstone and untouchable bottom line. Only by tamping the safety foundation can enterprises achieve high-quality development. The leading group of BGS has deeply realized that the ground service business has strong systematicness, long operation chain and many safety links. The safety and service level of BGS directly affect the travel experience of the vast number of passengers, and even more directly affect the image of the country. Therefore, only by firmly establishing the sense of responsibility of "safety first", strictly controlling personnel qualification, equipment and facilities, and operating according to regulations, can safety be guaranteed reliably and high-quality development on the basis of safety be promoted.
BGS pays close attention to the construction of "Three Basics" and organizes teams of all operating departments to carry out training on management and control of potential safety hazards. According to the operation characteristics of different teams, the special hidden danger account is established. In 2018, BGS carried out publicity and education activities on safety work style to promote the common understanding that "safety is the basis of high-quality development" is deeply rooted in the hearts of the people. BGS has also developed a reward mechanism for hidden danger investigation to encourage every employee to actively investigate and report potential safety hazards.
On February 12, Liu Jin, an employee of the maintenance department, found a small amount of stains on the ground in front of the landing gear tire during the refueling monitoring task of a flight. After careful identification, he suspected that the stain was hydraulic oil. Where is the hydraulic oil that shouldn't be on the ground? Liu Jin carefully inspected the relevant positions, and finally found the hydraulic oil leakage point in the hidden part of the landing gear, which could easily lead to the control failure after taking off. Liu Jin immediately reported, the crew immediately made the decision to cancel the flight and the plane stopped for maintenance. Since 2016, BGS has completed 781 risk reports, creating a safety atmosphere of "active attack".
On the basis of risk management, BGS further strengthens risk management and control, and continuously improves the system construction through risk control. In the first half of 2018, BGS revised and improved a series of safety management systems, such as the company's measures for investigation and management of potential safety hazards, safety information management regulations, and dangerous goods management manual, etc. as a support, BGS continuously improved the applicability and standardization of the company's safety management system.
As of June 30, 2018, the company has maintained an operating safety record for 809 days with an average daily operating volume of 760 flights.
Scientific and technological innovation to improve safety management level
BGS is firmly committed to promoting scientific and technological innovation. They firmly believe that scientific and technological innovation is crucial to the development of enterprises and plays an important role in improving the level of safety management.
BGS has also benefited from technological innovation. The average daily number of BGS vehicles is more than 8000. According to the operation standard, the vehicle should be close enough to the aircraft, and it should not be touched directly, so the risk of scraping is huge. Therefore, BGS cooperated with the equipment manufacturers to develop an automatic anti-collision system for the platform vehicle to improve the safety protection level through technical means. In addition, in order to further reduce the risk of vehicles rubbing against aircraft during the process of opening and closing cargo doors, BGS also independently designed and developed a universal manual work ladder to further reduce the risk sources. Since the manual working ladder was put into operation, there has been no accident sign and safety event in the process of opening and closing the cargo door of BGS.
At the same time of technological innovation, BGS is also making breakthroughs in management innovation. In March 2017, BGS fully launched the construction project of production and operation system. This intelligent information system includes all aspects of flight production scheduling, operation monitoring, resource management and decision-making command, covering all production posts and service processes of BGS. After being constructed and put into use, the production and operation efficiency will be greatly improved. At the same time, BGS introduced a new generation of freight operation system for the whole process management of goods from Singapore Xinxiang group.
BGS also gave full play to the advantages of the joint venture and organized the backbone of all posts to study advanced management concepts and technology application achievements at Singapore airport. In addition, in 2017, the company also issued the science and technology management regulations of Beijing Airport Ground Service Co., Ltd. (Trial), and held the BGS Youth Innovation Design Competition, which mobilized the enthusiasm of more employees for innovation