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BGS takes multiple measures to ensure flight security in heavy rainfall weather

BGS takes multiple measures to ensure flight security in heavy rainfall weather

  • Author:
  • Time of issue:2018-07-18 00:00
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SummarySince July 16, heavy rainfall in Beijing has become the main theme of the past two days. It is reported that the capital airport continued to issue a yellow warning of flight delays: affected by thunderstorms, traffic capacity has decreased by about 30%. In the face of rain, all departments of BGS work together to ensure the safety and stability of operation in rainy days, and provide maximum help for the smooth travel of passengers.

BGS takes multiple measures to ensure flight security in heavy rainfall weather

SummarySince July 16, heavy rainfall in Beijing has become the main theme of the past two days. It is reported that the capital airport continued to issue a yellow warning of flight delays: affected by thunderstorms, traffic capacity has decreased by about 30%. In the face of rain, all departments of BGS work together to ensure the safety and stability of operation in rainy days, and provide maximum help for the smooth travel of passengers.

  • Author:
  • Time of issue:2018-07-18 00:00
  • Views:
Information

BGS takes multiple measures to ensure flight security in heavy rainfall weather

 

(opposite to Zhang Heyan / photo by station staff elevator)
Since July 16, heavy rainfall in Beijing has become the main theme of the past two days. It is reported that the capital airport continued to issue a yellow warning of flight delays: affected by thunderstorms, traffic capacity has decreased by about 30%. In the face of rain, all departments of BGS work together to ensure the safety and stability of operation in rainy days, and provide maximum help for the smooth travel of passengers.

 

Staff should pay more and passengers should be more comfortable

(Photo by Li Qian, a passenger at the far seat escorted by the staff of the passenger transport department)
The rainfall lasted for a long time, had a large amount of rainfall, and affected a wide range of areas. Nevertheless, the trump card of BGS "sincere service" still plays an important role in rainstorm operation.
The handling of large-scale flight delays not only tests the work efficiency and business ability of BGS personnel, but also puts forward higher requirements for service work. BGS plans ahead of time, scientifically deploys, and organizes experienced staff to work and prepare for duty. Special personnel shall be arranged on site to inform the passengers of flight delay, explain the flight passengers who have not been opened for handling, and comfort the delayed passengers with professional and meticulous methods.


In order to ensure the boarding security of passengers with remote seats, the check-in staff increased the frequency of broadcasting reminders, patiently reminded passengers to take precautions against rain and skid, and sent specialists to provide umbrella service for "old, weak, sick, disabled and young" passengers; the two cabin lounge prepared "warm stomach tea" for high-end passengers, and increased the frequency of flight information notification, so that passengers could grasp the flight information at any time; the ferry bus driver also did his best It is possible to park the vehicle to the nearest position from the boarding gate, so that passengers can walk less and get less rain; after the passenger elevator car is aligned, the staff "waiting on the train" process is added, and the staff go to the passenger ladder to carefully remind each passenger to pay attention to the safety of their feet.

 

Employees should pay more and customers should rest assured

(Photo by Li Qian, a passenger at the far seat escorted by the staff of the passenger transport department)
The rainfall lasted for a long time, had a large amount of rainfall, and affected a wide range of areas. Nevertheless, the trump card of BGS "sincere service" still plays an important role in rainstorm operation.
The handling of large-scale flight delays not only tests the work efficiency and business ability of BGS personnel, but also puts forward higher requirements for service work. BGS plans ahead of time, scientifically deploys, and organizes experienced staff to work and prepare for duty. Special personnel shall be arranged on site to inform the passengers of flight delay, explain the flight passengers who have not been opened for handling, and comfort the delayed passengers with professional and meticulous methods.


In order to ensure the boarding security of passengers with remote seats, the check-in staff increased the frequency of broadcasting reminders, patiently reminded passengers to take precautions against rain and skid, and sent specialists to provide umbrella service for "old, weak, sick, disabled and young" passengers; the two cabin lounge prepared "warm stomach tea" for high-end passengers, and increased the frequency of flight information notification, so that passengers could grasp the flight information at any time; the ferry bus driver also did his best It is possible to park the vehicle to the nearest position from the boarding gate, so that passengers can walk less and get less rain; after the passenger elevator car is aligned, the staff "waiting on the train" process is added, and the staff go to the passenger ladder to carefully remind each passenger to pay attention to the safety of their feet.

Beijing Airport Ground Service Co., Ltd.Beijing Airport Ground Service Co., Ltd.