Cargo aircraft operation team is the core position of BGS station, and special cargo operation fist products are the focus of BGS. BGS always pursues the goal of building a professional and efficient elite team, forming safe, efficient and fast service features, and creating high-end and high-quality brands in the field of special goods guarantee. Cargo aircraft operation team has gained more and more recognition and trust by virtue of excellent technology and indomitable spirit. In today's society where technological innovation has become the mainstream, freighter operation team will accumulate more abundant operation experience and explore more convenient and effective innovation mode of cargo aircraft operation.

Meet the needs of customers and provide accurate service

Swiss International Airlines Beijing station won the 2016 best contribution award for cargo efficiency, All Nippon Airways Cargo Operation won the first place in the Asia Pacific region in global customer satisfaction in 2016, and Russia's air bridge cargo plane Beijing station ranked first in the Asia Pacific region. All these achievements are the result of BGS meeting customer demand, constantly innovating operation mode and improving operation efficiency.

With the vigorous development of international logistics industry, more and more international full cargo aircraft landed at capital airport, and the business of international full cargo aircraft has become an important profit point of BGS. International air cargo transport has the characteristics of large volume, complex types and difficult operation. A Boeing 747_ The cargo carried by 8F full cargo plane is equivalent to the full cabin carrying capacity of 10 Boeing 747 series other types of passenger planes. Whether it is to transport extra long and super large cargo such as satellite parts, helicopters, train tracks, luxury cars, or special goods such as foreign aid materials and horses, compared with ordinary passenger aircraft, the operation difficulty coefficient and experience requirements of full cargo aircraft are particularly high. On the one hand, BGS should provide customers with safe and reliable storage and transportation services to meet their unique needs; on the other hand, it must also ensure the efficiency and quality of goods and mail collection and transportation.

BGS's customer, federal Airlines (FX), accounts for 1 / 3 of the total express export volume of the capital airport, with daily deliveries of 400 ~ 500 tickets. In 2015, the new manifest system of the Customs was launched. If the traditional manual entry receipt mode is continued, the FX freighter will be faced with dropping about 20 tons of cargo every day, otherwise, the flight will be delayed for 1-2 hours. BGS has innovated the receipt mode of express delivery, and adopted the method of "Internet plus express receipt", that is, through the electronic scanning Waybill Information, the Internet will transmit the shipping documents to the BGS background to carry out data check comparison, and the operator can get the final data after comparison, form the spreadsheet, and then enter the BGS cargo operating system. The new receiving mode not only improves the efficiency of the outbound operation of FX express by 2 times, the operation accuracy rate reaches 100%, but also increases the export volume by 30%. Under the new mode, the cost of personnel and equipment can be saved by more than 500000 yuan and the income will be increased by more than 5 million yuan each year in the business of FX alone. With its considerate and meticulous service and high operational efficiency, BGS has won the recognition of several world-renowned stable cargo aircraft customers, including Russian Air Bridge Cargo Airlines (RU), Luxembourg Cargo Airlines (CV), and federal Airlines (FX).

At the same time, BGS has never lowered the strict requirements for passenger cargo operation. For example, Nippon Airways is most concerned about the damage of high-value goods leaving the port. BGS has formulated a targeted support scheme. BGS starts from receiving the goods, and rejects the unqualified goods from the source by checking the packaging, texture and characteristics. Communicate with Nippon Airways at any time to understand the transportation situation of that day, make corresponding preparations in advance, and reserve relatively sufficient time for careful and stable assembly in the later stage. Before assembly, BGS staff will strictly inspect the appearance of the goods again, and arrange special personnel to assemble the goods in the whole process.

Pay attention to the transportation of dangerous goods and create professional service
Safety is the foundation of civil aviation service. For air cargo, the transportation of dangerous goods is naturally the focus of service guarantee.

In order to do a good job in the transportation of dangerous goods, BGS has built 9 dangerous goods warehouses and 2 special cold storage rooms for dangerous goods, covering an area of 1800 square meters. The dangerous goods warehouse can meet the storage requirements of all kinds of dangerous goods from category 1 to category 9, including common dry ice, lithium batteries, uncommon guns, ammunition and radioisotopes.

In addition to first-class hardware facilities to ensure the transportation of dangerous goods, BGS is also a leader in the industry in terms of "software" support. As early as 2006, BGS was examined and approved by the Flight Standards Department of CAAC, and obtained the qualification of dangerous goods training institution, becoming the first ground service company with dangerous goods training qualification in China. In 2007, BGS also set up a professional dangerous goods operation team, international special cargo team, to be responsible for the reception, inspection and storage of all types of dangerous goods in categories 1-9. The international special cargo team also has the ability of emergency disposal of dangerous goods in daily guarantee of dangerous goods transportation, collection, inspection, escort, supervision and other operations. In case of leakage of dangerous goods, the team members can control the scene at the first time, make correct judgment and make appropriate emergency disposal with professional experience.

Up to now, the international special cargo team is still the only professional team in the civil aviation industry that can carry out the whole process operation from cargo receiving inspection to departure monitoring. All team members have obtained the highest category of dangerous goods operation qualification certified by the International Air Transport Association (IATA) and Civil Aviation Administration of China. In addition, among the 19 team members, 7 obtained the Beijing radioactive primary qualification certificate in 2016, and 3 obtained the highest level of class 1 dangerous goods teacher qualification certified by CAAC; the post supervisor also has IATA teacher qualification, and with rich experience in dangerous goods operation management, he has become the expert group member of capacity system project of Civil Aviation Administration of China and the expert group member of civil aviation North China administration Members of the qualification evaluation group of hazardous materials instructors in North China participated in revising several industry regulations such as regulations on the management of civil aviation dangerous goods transportation and regulations on the management of lithium battery transportation. BGS has also built effective risks such as "double check" for the first time in the industry