With the optimization and adjustment of epidemic prevention policies, flight volumes and passenger numbers have gradually rebounded. During this critical period—just before the New Year’s Day and Spring Festival holidays—BGS has united as one, overcome difficulties, and implemented multiple measures to ensure that all aspects of flight support run smoothly and efficiently.

In terms of passenger services, the Passenger Transport Department has adjusted its shift schedule to a “weekly rotation with daily adjustments,” and has adopted a “stepwise reduction” approach in personnel deployment, using the smallest and most efficient staffing units to ensure that each position operates smoothly and to guarantee the safe operation of flights. To put the philosophy of sincere and heartfelt service into practice, the Passenger Transport Department actively communicates and coordinates with airlines, dynamically adjusting personnel operation modes according to the specific characteristics of each flight. The department proactively gathers information about flight conditions and operational requirements in advance, and pays special attention to vulnerable groups such as elderly passengers and wheelchair users. It takes the initiative at the earliest opportunity to address the urgent needs and concerns of passengers who require assistance, thereby providing travelers with an even better travel experience.

In terms of apron support, as domestic flight volumes gradually recover, the Apron Operations Department and the Aircraft Maintenance Department are closely monitoring flight schedules during peak periods and making timely preparations for personnel and equipment. The Air Traffic Control Division continues to coordinate closely with the Marketing Department to track changes in flight volumes, ensuring smooth information flow. Based on actual operational conditions on-site, support personnel are appropriately allocated to maintain safe and stable operations at the apron.

In terms of cargo security, the Cargo Department has further strengthened its communication and coordination with major airlines and agents. Through on-site visits and interviews, the department has gained a thorough understanding of customer needs and challenges, and has developed tailored support solutions accordingly, ensuring that every shipment can move in and out of the port smoothly and efficiently. The department has implemented minimum-unit-based operational arrangements in response to changing circumstances, optimizing personnel organization and labor efficiency by adjusting shift schedules and improving attendance rates. In addition, in anticipation of potential peaks in flight and cargo volumes, the Cargo Department has diligently conducted staff training, prepared contingency plans, and carried out practical business drills, thereby bolstering its readiness for resuming operations and production.

Next, BGS will continue to focus on ensuring comprehensive support in areas such as safety and service, guaranteeing smooth and safe operations during the recovery of flights and providing reliable protection for passengers’ safe travels.