Recently, in BGS In prominent locations at key posts such as the cargo handling area and cold storage facilities, a QR code has been posted. A new safety management platform called “One Zone, One Code” is quietly making its debut. This is... BGS By pioneering a “new track” for digital and intelligent development, we’ve leveraged just a tiny QR code to seamlessly connect the entire chain of safety management—covering inspection, rectification, supervision, accountability, and prevention—and have fostered multi-role participation from frontline operational staff all the way up to management. This approach effectively integrates intelligent tools into the safety management of civil aviation ground support operations.

Let “Scan the security code and eliminate hazards immediately” become a reality.

As a traditionally labor-intensive enterprise, low levels of智能化 have always been... BGS The root issues and weak links that we are facing. BGS The business chain is long, operational areas are scattered, and personnel turnover is high. Traditional safety management relies heavily on paper forms, which not only are cumbersome to fill out and prone to omissions but also make it difficult to trace information, create numerous regulatory blind spots, and easily lead to resource waste. Currently, the high standards for civil aviation safety are driving an increasingly urgent need for digital management. The key question now is: How can we leverage the leading role of scientific and technological innovation and foster the development of new-quality productivity tailored to local conditions? BGS An urgent challenge that needs to be overcome.

The cargo handling area is the first pilot site for the “one zone, one code” initiative, and is... BGS The technology information team has independently developed an application using the DingTalk platform, and currently, the key positions involved in this application have reached... 21 Each work area is linked to a unique QR code. Employees can simply scan the QR code with their mobile phones to automatically retrieve job-specific information and inspection items. The platform even integrates features such as alerts for abnormal weather conditions and reminders for unusual inspection items. With just one entry point, employees can easily and uniformly complete various inspection forms. Building on paperless office practices, this system also enables real-time data synchronization and cloud-based storage. More importantly, it has established a “regional…” - Personnel - The data model for “issues” ensures that, once potential risks are detected, the system automatically pushes alert notifications to the relevant responsible parties, tracks the progress of corrective actions, and guarantees that issues are promptly addressed and rectified effectively. According to statistics, the completion rate of corrective actions has increased to... 95% Above all, we have truly achieved “no hidden dangers left overnight and no risks allowed to accumulate,” thereby establishing a closed-loop process from problem detection to rectification. In addition, the system is equipped with an anti-cheating mechanism that effectively eliminates the risk of underreporting or failure to report caused by human factors—for example, failure to read data in the designated area. NFC The label cannot be submitted; photos automatically include a watermark to ensure the authenticity and credibility of the inspection.

The “one zone, one code” approach also plays a significant role in mitigating core risks such as hidden cargo. Ground scales serve as the primary means for weighing onboard containers and are crucial for obtaining accurate container weight data. If ground-scale measurements are inaccurate, it could give rise to hidden-cargo risks and compromise flight safety. Therefore, cargo-handling staff are required to calibrate ground scales daily. Yu Yang, the international outbound supervisor in the Cargo Department, was among the first practitioners to adopt this platform. He said, “The work standard of employees calibrating the scales three times a day hasn’t changed; what has changed is that we can now monitor the timeliness and accuracy of daily calibrations throughout the entire process. Previously, we could only rely on handwritten records, but now we can easily supervise compliance by reviewing on-site watermarked photos. It’s much more convenient—and even more importantly, it has strengthened our safety operations management.”

Hierarchically assign and reinforce responsibilities to drive an upgrade in safety management.

Safety is the lifeline of the civil aviation industry, and it is also... BGS Red lines and bottom lines that must never be crossed. Drawing on past internal company and industry security incidents, unclear responsibilities and inadequate performance of duties have been major factors contributing to numerous security breaches. In the development of the “One Zone, One Code” system, beyond merely implementing electronic form-filling capabilities, an even more critical aspect is leveraging “One Zone, One Code” to revolutionize the safety management mechanism and firmly enforce safety responsibilities at all levels.

The launch of “One Zone, One Code” has propelled... BGS A comprehensive upgrade of the safety management supervision mechanism, establishing a “tiered management” system. + Notification and Reminder + The “closed-loop rectification” system automatically tracks the progress of corrective actions, coordinates cross-departmental supervision, and enhances execution efficiency. In terms of permission settings, the “one zone, one code” approach ensures that the content displayed when employees scan the code varies depending on their job roles and administrative levels—this is precisely the key differentiator and highlight that sets it apart from traditional information reporting methods. Job positions serve as the frontline for information collection; many critical data points rely on position-level information for statistical analysis and interpretation. The “one zone, one code” initiative promotes the precise implementation of mobile management: by leveraging employees’ real-time location data and recording their movements, it enables targeted inspections, leaves clear records of issues identified, and facilitates continuous tracking of corrective actions, ensuring a closed-loop process for identifying and addressing potential hazards. By adopting a “one-stop” reporting mechanism, this system not only reduces the workload for employees but also significantly boosts work quality and efficiency. Meanwhile, managers can use the “management map” to quickly match daily safety, administrative, and operational inspections, gain real-time insights into inspection status across various zones, conduct dynamic supervision, and achieve digitalization, standardization, and regularization of safety inspection content and procedures.

One code focuses on grassroots safety; one code makes it easy for employees to participate; one code covers multiple business areas; one code scans to trigger multiple processes; one code links multi-level management; and one code displays multiple reports. By implementing tiered access permissions and traceable accountability, we clearly define responsibilities for each position, link inspection frequency and improvement results to performance metrics, and ensure effective transmission of responsibility from management down to the frontline—thus solving the real-world challenge of “thousands of threads above, yet a single needle below.”

Activate data-driven approaches to empower refined and precise security management.

For BGS For a ground support unit that covers the entire business chain, each position generates various types of data and information every day. In the past, these massive datasets required significant manual effort—taking considerable time—to be aggregated and processed before analytical results could be produced for later reference and application. This not only consumed large amounts of manpower and material resources but also had shortcomings in terms of supervision and timeliness during the data-generation process. Therefore, it is essential to leverage digital tools to build a management system that is efficient, standardized, and fully traceable.

The “One Zone, One Code” initiative has enabled data association modeling. By conducting end-to-end data analysis, it has enhanced the precision of regulatory oversight and facilitated a shift from “experience-based” decision-making to “data-driven” decision-making. The system can automatically generate visualized reports based on information collected by employees. For management personnel in particular, this not only allows them to view real-time data statistics but also enables full-process traceability of employee activities—for instance, they can examine daily inspection frequencies and time-of-day distributions to intuitively assess employees’ compliance with business procedures. Relying on the system’s automatically generated electronic forms, heat maps, and multi-dimensional reports, the system achieves precise insights—from macro-level overviews down to micro-level details, helping managers accurately identify high-frequency issues and weak links. This boosts the efficiency of issue tracking and accelerates the transition from “experience-based” to “data-driven” decision-making.

“As soon as they scan the code, managers can clearly see whether employees are conducting warehouse patrols on time and according to schedule—especially nighttime inspections are now monitored in real time. This is extremely important for frontline supervisors,” said Fu Chunlei, Head of International Cold Chain at the Freight Department, when discussing the changes brought about by the platform’s implementation.

Build core strengths and focus your energy on doing your own job well.

The Fourth Plenary Session of the 20th Central Committee of the Party proposed comprehensively enhancing independent innovation capabilities, continuously fostering new forms of productive forces, and promoting the deep integration of scientific and technological innovation with industrial innovation. No matter how the external environment may change or how many challenges we still face, “focusing our efforts on doing our own job well” will always remain the key to the development of ground services.

“One Zone, One Code” represents an in-depth exploration of intelligent management in ground service security, fully demonstrating the application of new-quality productivity in the field of security management and marking a significant turning point in building the core competitiveness of ground services. With the support and impetus from company leadership, since... 2025 Year 10 Since its implementation at the international and domestic cargo stations of the freight department, the “One Zone, One Code” system has earned widespread acclaim for both its practical application and enhanced efficiency. By leveraging intelligent and data-driven approaches, it has elevated the sophistication and standardization of safety management. The system demonstrates remarkable superiority in addressing core ground service risks such as preventing covert stowage on aircraft and ensuring the safe air transport of dangerous goods. Meanwhile, the use of信息化 (information technology) also effectively mitigates human-factor interference, thereby guarding against moral hazards and operational risks. , By adopting a more scientific and effective approach to preventing and combating corruption, we have further strengthened the company’s integrity defense line. The platform has also enabled cross-app linking, synchronizing established apps such as “I Have Suggestions” and “Snap & Report for Safety,” thereby encouraging all employees to actively participate in reporting potential hazards and sharing best practices, thus fostering a safety culture in which everyone is committed to safeguarding security.

Since its implementation, the “One Zone, One Code” application has received high recognition from the leadership of both the Group Company and the Joint-Stock Company, and has been fully endorsed for its approach of tiered inspections and clearly defined responsibilities. The Cargo Department was merely the starting point for the “One Zone, One Code” initiative; currently, this application has been extended to several support departments, including the Passenger Transport Department, the Apron Management Department, and the Aircraft Maintenance Department. This small QR code has established a new, closed-loop safety management model unique to ground services, providing... BGS The intelligent transformation has provided replicable practical models.