To further enhance the safety of cargo handling operations and eliminate operational violations, BGS continuously optimizes its operational procedures, strictly adheres to established regulations, and minimizes potential risks. Through various forms of publicity and training, employees gain a better understanding of safety knowledge, strengthen their safety awareness, and improve their ability to protect themselves.

CHR3 Cold Storage Operation Guidance Instructions

Drawing on the “finger-saying” case study from Hebei Airport, BGS has innovatively proposed a new approach to enhancing safety in cold-storage operations by combining operational command gestures with verbal instructions. It is reported that the CHR3 warehouse is primarily used for storing temperature-controlled goods in full-container units. Since the installation of ball-bearing platforms in this warehouse, moving container units within the facility has required the coordinated effort of multiple workers, posing certain safety risks during the process. To ensure the safe and standardized handling of temperature-controlled goods, employees from the Cargo Department systematically learned the “finger-saying” work method and, after discussion and practical application based on their own experiences, innovatively developed the “CHR3 Cold-Storage Operation Guidance Instructions.” By using prescribed gestures and specific slogans to guide operators moving container units within the warehouse, this approach helps enhance operators’ concentration, ensures uniform force application and consistent movement directions, and effectively safeguards both the cargo and the operators themselves. Recently, the BGS Cargo Department conducted unified training on the “CHR3 Cold-Storage Operation Guidance Instructions” for all relevant operational positions in the CHR3 warehouse. The training was attended by 20 commercial staff members and 33 laborers, further reinforcing employees’ awareness of safe operating practices and highlighting the importance of adhering to these safety guidance instructions.

Driver's Finger-Pointing and Verbalization Method

BGS has fully implemented the “Finger-Speak” method among apron transport drivers. The Finger-Speak method requires transport drivers, before using a vehicle, not only to complete the required documentation and forms but also—after completing the inspection—to perform a meticulous finger-check of specific areas on the vehicle’s exterior, engine, and cab. This serves as an additional verification step prior to driving, ensuring that the vehicle is in proper condition for operation. Before refueling, drivers must once again use the Finger-Speak method to confirm that the engine has been turned off, the doors are locked, wheel chocks are properly set, the overhead lights are switched off, and the fuel tank cap is open. After refueling, drivers should individually recheck—using their fingers—that the fuel receipt has been collected, the fuel tank cap is securely closed, and the overhead lights are turned on, thus ensuring that no steps in the refueling process have been overlooked. During the driver’s transport operations, whenever they exit the vehicle to inspect equipment or the vehicle itself, they must once again point and verify these conditions: confirming that the vehicle is in neutral, the handbrake is engaged, the engine is turned off, all windows and doors are closed, wheel chocks are in place, the overhead lights are on, equipment is intact and complete, and connections between vehicles and equipment, as well as between pieces of equipment themselves, are secure. Before getting back into the vehicle, drivers must check with their fingers that the surrounding environment is normal, the overhead lights are on, and the wheel chocks have been retracted.

Standardize the color of reflective vests

Based on the nature of their work, the BGS Cargo Department has refined the color classification of reflective vests to enhance the efficiency and safety of managing personnel entering the warehouse area. Previously, personnel temporarily entering the controlled zone were required to either bring their own reflective vests or borrow temporary ones from the Cargo Department’s “fluorescent green” reflective vests. This practice led to safety hazards such as inconsistent attire, mismatched colors, and difficulty in quickly identifying individuals through surveillance cameras. Recently, the Cargo Department has conducted both online and offline briefings for staff at all positions, clearly stipulating that the selection of reflective vest colors will be managed in a highly detailed manner according to each position’s specific duties and requirements. The department has also standardized the text logos printed on the reflective vests. By implementing these standardized management measures for reflective vests, we can not only improve the visibility of staff members in nighttime or low-light conditions, thereby reducing operational risks, but also boost management efficiency and provide more scientific and rational safeguards for warehouse operations.

Relying on its existing resources and fully leveraging its initiative, BGS continuously innovates its working methods, making improvements in operations, safety, and service details to enhance work efficiency and demonstrating a proactive awareness and capability in addressing prominent and challenging issues. Moving forward, BGS will continue to optimize and refine its various service, safety, and operational procedures, further improving the service and safety operating environment to support high-quality development.